Poisoned Pipeline

Poisoned Pipeline / Mitigations / M1932

M1932

Contract a supplier incident-notification clause with a reporting template and SLA

Make incident notification a contractual obligation rather than an expectation.
The clause should name who is told, in what format, and how fast, and it should
apply to incidents the supplier believes may affect your data or service even
before the supplier has confirmed scope.

Specify three things:

1. A named recipient (security contact plus business owner), not a general
support address.
2. A standard reporting template carrying: nature and sensitivity of any
affected data, which trusted connections the supplier holds into your
environment (VPN, data feed, IT and privileged accounts, OT vendor
connections), whether the service or product is affected with a return
estimate, whether the attacker is still active, the attack timeline, what
was done with compromised assets, indicators of compromise and TTPs, and
the remediation plan.
3. A notification SLA measured from the supplier's own detection, not from
public disclosure, with an early signal allowed to be provisional.

Also agree the reverse obligation: unilateral external reporting by either
party can harm the other, so agree what each side may say publicly and when.
Non-disclosure terms and TLP markings should be set at the same time so the
supplier can share sensitive detail without losing control of it.

Source: NCSC ICS Community of Interest Supply Chain Expert Group, "Developing
Incident Response and Management with your Supply Chain" (Colin Topping,
July 2023), contractual considerations and playbook sections.

Applies to

References